Solicitors Regulation Authority (SRA)

Higher Echelon Law is a trading name of Read Roper and Read Solicitors Limited, a company registered in England and Wales (Company No. 11269980). The firm is authorised and regulated by the Solicitors Regulation Authority (SRA).

Our People

Not all members of our legal team are solicitors. Details of any individual’s professional status and qualifications are available upon request.

Our Service

The information below is provided for current and prospective clients of Higher Echelon Law.

If we are instructed to act on your behalf, we will provide the following information in writing at the outset of your matter:

• A clear description of the work we will carry out for you
• Details of how our service will be delivered
• The terms and conditions governing our contract with you
• Our fees, including how and when costs are payable

Help & Further Information

If you require further information about our service or your agreement with us, please contact the individual with day-to-day responsibility for your matter.

We are confident in the quality of our service; however, if an issue does arise, we encourage you to raise it as soon as possible with the person acting for you so that we can address and resolve it promptly.

If the matter cannot be resolved at that level, please contact our support team, using the details below:

• Email: support@higherechelonlaw.com
• Telephone: 0333 301 1130

Professional Indemnity Insurance

We maintain professional indemnity insurance in accordance with regulatory requirements. Details of our insurance cover are available upon request.

Our insurance applies to work carried out from our offices in England and Wales and extends to acts or omissions wherever they occur worldwide. Our liability for advice given under English law is limited to £5,000,000.

Other Information

Calls to our offices may be recorded for training and monitoring purposes, including to:

• Assess compliance with regulatory requirements
• Monitor and improve service quality
• Detect unauthorised use
• Establish the existence of facts